FAQs

Sign in to LegalEdge then click My Profile under My LegalEdge on the left side of any page to view or edit your contact, practice, and payment information and update your e-mail preferences.

Click the Forgot Username/Password link immediately below the maroon Sign In button on the LegalEdge home page.

For help please call Customer and Technical Support at (844) 245-5975, or email legaledgesupport@cerifi.com.

To qualify for member-discounted prices, you must have an active membership with the content partner of the program you want to purchase. Please update your profile with your membership information in order to receive applicable discounts. To update this information, sign in to LegalEdge and click My Profile under My LegalEdge on the left side of any page. Then click Update your bar admission and membership information, choose your membership from the drop-down menu and click Save.

At LegalEdge we stand behind our products, our service and you, our customers. If, for any reason, you are not completely satisfied with the program you selected, and you have not received a Certificate of Completion, we will exchange it for you or issue a full refund within 30 days of purchase. Your satisfaction is important to us.

Exchanges and Returns

If you wish to exchange or return a program within 30 days of purchase in which a Certificate of Completion was not issued, simply contact us at 844-245-5975. Please note that requests for refunds may take up to five business days to process.

We are unable to issue exchanges or refunds for programs where a Certificate of Completion has been issued or your access has expired. We do, however, want to know if you are unhappy with the quality of a program. In these instances, please email our support team at legaledgesupport@cerifi.com.

Subscription sales to LegalEdge are non-refundable.

After submitting your order, you can access a program by clicking the Start Program button on the Confirmation page or on the Current Enrollments tab under My Programs.

Click Shopping Cart on the toolbar to view programs you have added to your cart. If you want to review accreditation or other program information, click the program title.

A Purchase Confirmation screen is displayed when your purchase is complete. You will also receive a confirmation email.

To view all of your LegalEdge purchases, click My Programs under My LegalEdge on the left side of any page, then click the Purchase History tab.

To learn how your entire firm or organization can get access to LegalEdge, please call 844-245-5975.

To purchase a program on LegalEdge, click the Add to Cart button on the right side of the program listing. The program you selected is displayed at the Shopping Cart page. Click Continue Searching to find additional programs. When you have finished selecting programs, click Purchase Now in the shopping cart.

If you have not registered with LegalEdge or if you have not signed in to the site, you will be prompted to do so. A credit card or promotion code is required to finalize the purchase.

To enroll in a program on LegalEdge, click the Enroll button on the right side of the program listing. The program you enrolled in is displayed in the My Programs listing.

Compliance Deadline is the date by which all CLE requirements must be completed. In other words, all programs must be viewed and completed by midnight on this date in order for the attorney to receive credit. Reporting Deadline is the date by which attorneys must inform the state which programs they took to fulfill their requirements. Most often, attorneys have 1-3 months from the end of the compliance period to finish their reporting. Please note that both Compliance Deadline and Reporting Deadline are listed on the state requirements pages for each state.

Using Minnesota as an example:

• End of Compliance Period: June 30
• Reporting Date: August 30

Program attendance is reported at the actual time of program completion. If approval is received after you have completed the program, it will be applied retroactively to your participation by the MCLE regulators.

In some states an attorney is allowed to self-apply for credit in place of the sponsor, particularly if that course is approved in other jurisdictions.

All LegalEdge programs are approved for MCLE credit by, among others, the New York and California state bar associations.

If a course lists “Self-Apply,” WLEC has chosen as the course provider to have the attorneys apply for these programs by submitting the appropriate paperwork to the state board for approval.

For some states, active lawyers will receive 1:1 credit for courses approved as satisfying the continuing legal education requirements of any other jurisdiction. All LegalEdge programs are approved for MCLE credit by, among others, the New York and California State Bars.

Upon completion of a “Reciprocal Credit Available” program, attorneys will be provided with a Certificate of Completion for their records.

Where a state lists “Available for Credit,” the state in question does not approve, or accredit, providers or provider CLE programs for any CLE of any kind.

In these states, there is the assumption by the state regulator that attorneys will evaluate CLE activities offered, based on the guidelines set forth in the applicable rules and regulations, and report their activities to the state as required. LegalEdge does not apply for the course, or report attendance, based on the specific state regulatory structure.

Some states allow programs to be submitted for approval after an attorney has attended the program. We list such programs as “Applied for Upon Completion.”

You will be notified first when the program has been submitted to the state for approval (see “Applied for”), and again when formal approval has been obtained.

Be assured that we carefully screen programs before applying and are confident that the approval will be granted.

Be sure to select your state for credit when beginning the program to ensure that we are notified of your completion to trigger the application process.

“Applied for” means that the application for CLE approval has been submitted to the state accrediting agency.

As with many live CLE events you may attend, approval for credit is not always received prior to the program. Many states allow providers to list the program as “applied for” to alert participants that, while approval has not yet been received, the application is in process.

You will be notified when formal approval has been obtained.

Be assured that we carefully screen programs before applying and are confident that the approval will be granted.

In some states, programs are accredited only through a certain date. The expiration date is the last date on which the program can be taken for credit within that state. After that date, accreditation for that state will no longer be displayed. To view the expiration for a program, click your state under the Credit Eligibility heading found on the right side of any program details page.

NOTE: When you enroll in a program on LegalEdge, you have access to the program for 180 days from the date you enrolled, which may extend beyond the program’s expiration date. Therefore it is always a good idea to verify that a program has not expired before you start it.

Applications for accreditation of a specific CLE program must be submitted via the method provided by the appropriate state board or commission. Most states require the application be submitted some time before the program is to take place.

Generally, the request must include an outline that describes the content, identifies the teachers, lists the time devoted to each topic, and shows the date and location of the program to be offered. Typically, this is a brochure mailed by the program provider that announces the program. Sometimes, it must include a detailed calculation of the total CLE hours and specialty credit hours. Finally, a fee usually must accompany the application. LegalEdge complies with the rules of all accrediting boards or commissions when applying for CLE credit.

CLE programs are accredited in one of four ways:

• A sponsor may apply for approval for the individual program.
• A sponsor may apply for sponsor accreditation or the sponsor may be designated as an accredited sponsor, making all of the programs sponsored presumptively accredited.
• An individual attorney may apply for approval of the program.
• A state may recognize and presumptively approve CLE programs accredited by, and held in, other MCLE states.

For specific questions about accreditation of LegalEdge programs, please email legaledgeaccreditation@cerifi.com.

Each state has its own requirements and rules for what can be taken online. Please see your state’s requirements to find out if your state allows MCLE credit for online CLE programs. Within LegalEdge, click the CLE Requirements tab at the top of any page. Select your jurisdiction from the Select Your State drop-down list for an overview of your state’s requirements. To ensure accurate interpretation of the information provided, contact your state MCLE authority, shown at the bottom of your state’s requirements page.

Please fill out the form here and we will update your profile within 3-5 business days.

To add credits you have completed at other locations, such as in-person live CLE programs, complete these steps:

1. Sign in to LegalEdge, then click My Credits/Certificates under My LegalEdge on the left side of any page.
2. Click the All Credits tab and then the Add External CLE Program button.
3. Enter the requested information and click Save.
4. Enter the credits earned and other pertinent details about the program and then click Save. The program is added to your list of completed programs.

For help with billing questions, please call Customer Service at (844) 245-5975.

For help please call Customer and Technical Support at (844) 245-5975, or email legaledgesupport@cerifi.com.